Software, training, and support to help you effectively engage students, regardless of course format.
- 24-7 Technology Support
- Policies, Guidelines, and Recommendations
- Frequently Asked Questions
- Webinars
- Classrooms and Labs - Information about the availability and status of classrooms and laboratories for continuity of learning.
- Connectivity and Loaners - Resources for instructors who do not have access to reliable broadband or appropriate technology to support course instruction.
- Software - Guidance on determining which set of tools will help meet your student learning outcomes.
- Training and Help - Technology training and support for instructors, both in and out of the classroom.
24-7 Technology Support
Chat with IT Service Desk
Live chat is available 24-7 for authenticated students, faculty, and staff.
Phone: 814-865-HELP (4357)
Email: ITservicedesk@psu.edu
Policies, Guidelines, and Recommendations
- Canvas Setup — Keep It Simple - Guidelines to help instructors set up Canvas.
- Class Recording Guidelines - These University guidelines should be followed when recording class lectures, presentations, and demonstrations.
- Use of Webcams - Factors to consider regarding the use of webcams in courses offered through remote learning technologies.
Frequently Asked Questions
Review the following frequently asked questions about technology. For additional information, read all frequently asked questions.
Technology
Instructors must use the classroom podium computer to present their lessons, ensuring participation for remote students and in-person students. If you choose to use your laptop or another device, the in-room audio will not work. Ensure that your files are accessible online or via USB drive.
It is recommended that instructors arrive 15 minutes before class to set up the necessary technology. For step-by-step instructions for setting up the podium computer, see the recommendations for Teaching with Zoom in a General Purpose Classroom (GPC) at University Park (PDF).
You can also see the Zoom at Penn State resources for more information.
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Webinars
Webinars designed to provide critical information to faculty and staff about technology.